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IT Service & Business Analyst (m/f/d)

location
Location
Wörgl
experience
Experience
1-2 years

IT Service- & Business Management

Imagine you have more than just a job. With us, you are invited to develop yourself in a vibrant environment and make a real impact on the logistics industry. Join us and take the first step in the right direction! Your potential is waiting to be discovered.

Apply now
Your mission
As an IT Service & Business Analyst, you will play a key role in building and further developing our IT service and system landscape.
The focus of this role is on business analysis and application/system support – with IT service activities forming the operational foundation. You will act as a central interface between business departments, IT and external partners, actively contributing to making our processes and systems more efficient, transparent and future-proof.
A particular focus will be on our central Transport Management System LBase, which supports the operational handling of our logistics processes, as well as on interfaces, data flows and IT service processes.
  • Support, further develop and optimize our Transport Management System LBase
  • Gather, structure and evaluate requirements from business departments and coordinate with external service providers regarding system adaptations and further developments
  • Analyze, process and document incidents, service requests and recurring issues
  • Support work on interfaces, system integrations and the analysis of data flows and technical dependencies
  • Analyze and document business processes, including the preparation of process descriptions and decision papers
  • Contribute to IT projects, the implementation of new systems and digital optimization initiatives

Your Profile
  • Completed IT education, e.g. apprenticeship, technical college, vocational school, college, university degree or comparable qualification – career changers with strong motivation are also welcome
  • Advantageous: Professional experience in an IT-related role, e.g. IT service, application support, business analysis, requirements engineering or system support, including a good understanding of IT systems and business processes
  • Advantageous: Experience with business applications, interfaces/APIs and basic knowledge of Python or (PL)SQL – but not a requirement
  • Analytical, structured and solution-oriented way of working
  • Strong communication skills, initiative and motivation to help us build and develop new structures
  • Very good German and good English skills
Why us?
  • A family-like company environment with flat hierarchies, short decision-making paths and direct, uncomplicated communication
  • A responsible key role with room to shape and develop ideas, including direct cooperation with management
  • Attractive training and development opportunities as well as active leadership coaching
  • A secure job with a long-term perspective in the form of a permanent full-time position in the heart of Tyrol
  • A flexible working time model with flexitime and the possibility to work remotely at least one day per week
  • Modern working conditions as well as state-of-the-art IT and communication equipment
  • An attractive mobility package, e.g. Klimaticket Tirol and bike leasing
  • Additional company benefits such as childcare facilities at the company headquarters, training and development opportunities, electric cars and e-bikes for personal errands, as well as regular company events
For this position, the collective agreement for employees in the forwarding and logistics industry applies. The collective agreement classification is in employment group B, with a minimum annual gross salary of EUR 38,333.40 on a full-time basis.

The actual salary package is significantly above the collective agreement minimum and will be agreed individually depending on qualifications, experience and scope of responsibility.

You do not meet every single requirement? Apply anyway – for us, willingness to learn is more important than a perfect profile.
Apply now Back to overview

Our benefits FOR YOU

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At eye level

We have flat hierarchies and value direct and uncomplicated communication.

Growing with us

Through attractive training opportunities and active leadership coaching, we ensure that you can constantly develop yourself further.

Long-term prospects

With a permanent full-time position, we give you the security you need.

Flexible working hours

You have the opportunity to use flexible working (time) models and home office options. In return, we offer you modern working conditions and state-of-the-art IT and communication equipment.

Mobility & Environment

You benefit from our mobility package (Climate Ticket Tirol, bike leasing, use of e-cars and e-bikes).

Operational extras

We offer additional company benefits such as childcare facilities at the company headquarters, supplementary insurance, gym discounts and team and company events.

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Discover Berger

We believe in the power of teamwork and that we can achieve more together.

We not only ensure that things arrive better. We also optimize the added value of our customers along the entire supply chain with tailor-made logistics products and smart industry solutions. By road, by rail and by ship!

More about us

What OUR
EMPLOYEES say

Two of our employees tell us what it’s like for them to work at Berger Logistik.

“What excites me about my work is the opportunity to support important decisions and really make a difference in the company. At Berger Logistik, I have the feeling that I am working directly on the future of logistics.”

Maria Heinrich

Business & Data Analyst

“The daily challenge of efficiently managing complex supply chains motivates me. At Berger Logistik, I particularly appreciate the innovative strength that makes us better every day.”

Michael Messner

Supply Chain Manager

YOUR WAY to us

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Review of the application documents

First, we carefully review your application documents to gain a first impression of you.

First interview

In the next step, we conduct a relaxed telephone interview to get to know you better and clarify initial questions.

Personal interview

We will then invite you to a personal interview to find out together whether we are a good match.

Onboarding

If your application is successful, we look forward to welcoming you to our team and offering you comprehensive onboarding so that you quickly feel at home with us.

We are looking forward to you

Every application is carefully reviewed by our recruiting team. Because we think outside the box and look beyond the specific position. Please get in touch with us: test

Alina Rühl

HR-Specialist

T: +43 664 60421 2116
E: jobs@berger-logistik.com

Manuel Vogl

HR-Manager

T: +43 664 60421 2119
E: jobs@berger-logistik.com

Your future starts here - apply now!

We are always on the lookout for talented and passionate people who share our vision and want to work with us to make a lasting impact on the logistics industry. Whether you are a career newcomer, career changer or industry expert!